General Manager (GM) supports the work of the Executive Management focusing on the establishment, monitoring and optimization of the day-to-day operations of the company to meet overall company objectives
GM is responsible for overseeing and directing the work of the Production Department, Tooling Department, Quality Assurance Department, Sales & Purchasing Department, Maintenance Department, and Materials /ERP Department
ESSENTIAL DUTIES AND RESPONSIBILITIES
FUNCTIONAL:
Increase yearly sales and profitability to meet established goals
Ensure company achieves and maintains ISO/AS certification
Ensure products meet customer specifications
Ensure Customer Satisfaction
Ensure compliance with all customer and regulatory requirements
Ensure a safe and friendly working environment
Oversees Planning and Allocation of people and equipment necessary to do the job
Coordinates establishment of operational processes and procedures, and monitors compliance
Establishes and monitors performance goals and standards
Maintain current working knowledge of all jobs and functions within the departments reporting to the GM in order to provide guidance to lower level supervisors and to ensure appropriate training of all employees on new company policies and procedures
Participate in contract reviews
Review job costing
Back-up sales department as needed
Meet and communicate with customers and major raw material suppliers
SUPERVISORY
Manage continuous improvement program
Establish and monitor performance reporting systems
Advise Executive Management team on key planning issues
Facilitate resolution of issues between departments
OTHER RESPONSIBILITIES
Train and advise managers and supervisors
Maintain a stable workforce
Oversee the analysis, maintenance, and communication of records required by law, by local governing bodies, or by other departments in the organization
Work with management team to meet productivity and profitability goals
Identify and Evaluate areas of cost reduction potential
Advise of potential cost reduction actions available
EDUCATION AND/OR EXPERIENCE
Bachelor’s degree or at least 6 years’ experience in operations management in a similar manufacturing environment with two years high level operational management experience