General Manager (GM) supports the work of the Executive Management focusing on the establishment, monitoring and optimization of the day-to-day operations of the company to meet overall company objectives
General Manager is responsible for overseeing and directing the work of the Production Department, Tooling Department, Quality Assurance Department, Sales & Purchasing Department, Maintenance Department, and Materials /ERP Department
ESSENTIAL DUTIES AND RESPONSIBILITIES
FUNCTIONAL:
Increase yearly sales and profitability to meet established goals
Ensure company achieves and maintains ISO/AS certification
Ensure products meet customer specifications
Ensure Customer Satisfaction
Ensure compliance with all customer and regulatory requirements
Ensure a safe and friendly working environment
Oversees Planning and Allocation of people and equipment necessary to do the job
Coordinates establishment of operational processes and procedures, and monitors compliance
Establishes and monitors performance goals and standards
Maintain current working knowledge of all jobs and functions within the departments reporting to the General Manager in order to provide guidance to lower level supervisors and to ensure appropriate training of all employees on new company policies and procedures
Participate in contract reviews
Review job costing
Back-up sales department as needed
Meet and communicate with customers and major raw material suppliers
SUPERVISORY:
Manage continuous improvement program
Establish and monitor performance reporting systems
Advise Executive Management team on key planning issues
Facilitate resolution of issues between departments
OTHER RESPONSIBILITIES:
Train and advise managers and supervisors
Maintain a stable workforce
Oversee the analysis, maintenance, and communication of records required by law, by local governing bodies, or by other departments in the organization
Work with management team to meet productivity and profitability goals
Identify and Evaluate areas of cost reduction potential
Advise of potential cost reduction actions available
EDUCATION AND/OR EXPERIENCE
Bachelor’s degree or at least 6 years’ experience in operations management in a similar manufacturing environment with two years high level operational management experience
Knowledge of ISO & AS standards
COMMUNICATION SKILLS
Excellent analytical, written and verbal communication skills
Able to read, analyze and interpret general business periodicals, professional journals, technical procedures and/or governmental regulations
Able to write reports, business correspondence and procedure manuals
Able to effectively present information and respond to questions from managers, employees, customers and the general public
COMPUTER & EQUIPMENT SKILLS
Must be proficient using Microsoft Word, Excel and Outlook or similar programs
Able to use Global Shop effectively
Ability to create and provide requested reports to Executive Management
MATHEMATICAL SKILLS
Ability to read and understand blueprints
Ability to apply concepts of basic algebra and geometry
REASONING ABILITY
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Interpret a variety of instructions furnished in written, oral, diagram or schedule form
Ability to organize, analyze and delegate job assignments
Demonstrated ability to recognize operational problems and implement corrective measures
ADDITIONAL INFORMATION
Must be willing to travel to off-site meetings, trainings and events
