The Salesforce Developer serves as the primary technical architect and developer for the Company’s Salesforce CRM application.
Responsible for working with Information Technology leadership, the Salesforce Application team, 3rd party developers, and end users to advise, implement, and maintain best practices in security, performance, and technical design.
Will review and create architecture and development plans for projects related to the Salesforce application. The Developer will also serve as an escalation point in the support of the application to users and customers.
Must have experience in Apex, VisualForce, Lightning Web Components, and web development technologies, as well as interpersonal skills for working with end users, 3rd parties, and leadership. These skills will be leveraged in working on system roadmaps, projects, incidents, and support.
Will work with the Salesforce Applications team to turn business requirements into a functional application design that is documented, encompassing industry-standard best practices for security, performance, and design.
Job Responsibilities
Create, design and review detailed architecture and development plans for Salesforce projects and integrations to ensure security, performance, development, and design best practices are maintained. This includes making sure that solutions are scalable, reliable, and provide a best-in-class experience for users and customers.
Provide guidance and oversight in the area’s security, design, development, and performance standards for the Salesforce platform with internal teams and 3rd party vendors. This includes a plan for a business continuity and disaster recovery plan.
Partner with Application Manager and Director of Customer Solutions to review, audit, select, and maintain 3rd party vendors and technology solutions for the Salesforce platform.
Work closely with the Salesforce Application team and other internal teams as an internal technical consultant/SME for projects. Provide oversight and guidance on declarative development, integrations, and data management projects.
Coordinate deployment of projects and enhancements, ensuring that the platform remains stable and customer impact is minimized.
Communicate and resolve project blockers and system issues with urgency to minimize end user and customer impact.
3+ years of hands-on engineering experience on the Salesforce/Force.com platform including SOQL, Apex, and VisualForce.
Knowledge of best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operational excellence
Strong working knowledge of Salesforce Sales cloud, Service cloud, and CPQ applications.
Proven track record of designing and implementing security, performance, development, and design best practices.
Experience with documenting and reviewing functional requirements and design specifications for systems enhancements.
Salesforce Developer certification preferred.
Industry-specific knowledge, skills & abilities:
In-depth working knowledge of information security best practices, specifically relating to the Salesforce platform and industry standard APIs.
General Business Acumen and Traits:
Committed to continuous process improvement – identifies improvement opportunities, makes recommendations, and drives implementation of solutions.
Strong verbal and written communication skills.
Ability to multi-task in a dynamic, high-energy environment.
Proven analytical, conceptual, and problem-solving abilities.
Proficient in standard business software, including Outlook, Excel, Word, and PowerPoint.
Proficient in creating data flow and architecture diagrams.
Leadership skills:
Passionate about business being done right – results are timely and accurate.
Works effectively in a collaborative environment with project team peers, leadership, and end-users.
Effective at influencing leadership to make merit-based decisions that enable positive change.
Education and/or on-the-job experience:
Three or more years of Salesforce development.
Bachelor’s degree in Information Management or Computer Science is required, other advanced degrees or credentials are preferred.
Hands on experience with Salesforce, including architecture, code design, and review.
