Shipping Manager in Orange County

About Company

Company is privately-held company, with a particularly strong background in manufacturing commercial products for the healthcare, hospitality, janitorial supply (MRO), and laundry industries. Their competitive advantage is their array of differentiated products and outstanding customer service – all backed by their “Satisfaction Guarantee”. This has allowed them to dramatically outpace the growth of their industry and competitors. They have been in business nearly 75 years making the best products in their industry.

Responsibilities

• Coordinate Less-than-Load and Parcel Shipments with Carriers
• Give direction to production and warehouse personnel to prepare products required for on-time shipment of orders
• Coordinate freight quotes for Customer Service
• Prepare Shipping paperwork (including Exports) and populate Customers’ shipping portals
• Verbal and Written correspondence with Freight companies, Customer Service and Customers
• Manage incoming deliveries, Forklift Drivers, and receiving paperwork

Qualifications

• Bilingual strongly recommended
• Willing to take ownership of issues and chase resolution
• Flexible hours as business dictates
• Positive attitude, looking to solve problems they see

Shipping Metrics

• Primarily use FedEx for Ground shipments, unless another carrier mandated by Customer
• Dealing with Distribution Centers as well as independent Distributors
• Handle about 80 total shipments per day, with about 50% arranged by Customer and 5-10% Will call