Engineering Headhunters Los Angeles

Customer Support Representative

blog-deafult
techsupport 13 Mar 2023

Website Integress Inc

Location : Fort Worth, TX

Primary Job Duties

  • Interact directly with customers via phone and email
  • Reply to RFQ’s by providing pricing, delivery, and general product information
  • Assist with the placement of customer orders
  • Verify accuracy of customer orders
  • Function as company gatekeeper
  • Clarify and relay customer questions and requests to internal departments and return appropriate responses to the customer
  • Set up new customer accounts
  • Other duties as assigned by responsible manager

Qualifications

  • Confident interacting directly with customers and colleagues via email and phone.
  • Attention to detail
  • Ability to manage multiple customer interactions at varying levels of completion
  • Familiar with Microsoft Office Products
  • Team Oriented

Reports to: Customer Support Manager

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